Push-to-talk for the ramp, baggage hall and ops desk
A make-up belt stops mid-bank, the last bags still have to reach the aircraft, a late inbound needs a fast turnaround: the ops desk hears ramp and baggage hall at once, and agency staff join by QR card.
- Make-up belt 3: Make-up belt 3: no movement for 2 minutes
- Baggage hall lead: Belt three has stopped. A suitcase is jammed at the transfer point.
- Baggage hall lead: Belt 3 transfer point: one suitcase jammed.
- Ops desk: Copy. Those are the last bags for the seven ten. I'll tell the ramp.
- Ops desk: Stand 14: keep the hold open, one more cart is coming from belt 3.
- Ramp, stand 14: Ramp two. Copy, the hold stays open.
- Baggage hall lead: Suitcase is out, belt 3 is running. Last cart is on its way to 14.
How PRIVOX helps
- Make-up belt 3StoppedIndoor21.4 °CMainsOn
The belt reports a stop
A motion sensor on a make-up belt raises one alarm on the baggage hall channel and the ops desk console when the belt stands still.
- BAG-1 · TALKING
One key in the noise of the apron
Ramp agents carry a rugged radio with a hardware talk key, used with gloves on, between tugs, belt loaders and engine noise.
- GROUP CALLBAGGAGE HALLRAMP-2JOINEDCLEAN-4WAKING…BAG-1RINGING
Wake the cleaning crew
A late inbound needs a fast turnaround. A group call rings every phone in the cleaning crew, even with the app closed.
- JOIN BAGGAGE HALLSCAN WITH THE CAMERAVALID UNTIL 23:00
Agency staff join by QR card
Temporary loaders scan a personal QR card at the briefing and are on the ramp channel. Access ends with their assignment.
Try it on the radio
The same interface, set up the way it could look for you: your channels, your callsigns, your sensor.

How we adapt to you
Channels by area
Ramp, baggage hall, terminal and cleaning get their own channels. The ops desk hears them all in one browser window.
Radios outside, phones inside
Rugged radios on the apron, phones for terminal and facility staff, a browser at the ops desk. All in the same channels.
Groups with an end date
A winter de-icing team or a terminal works crew gets a group with start and end dates. It closes itself, the history stays.
What we can add
Events from your baggage system
A fault reported by the baggage handling system you already run appears in the baggage hall channel. We connect it by webhook or MQTT.
Confirm and escalate alarms
Whoever takes a belt alarm confirms it. If nobody does in time, the alarm moves on to the duty manager.
Live translation for agency staff
Loaders from different agencies hear the channel in their own language and answer in it. We set the languages for your team.
Let's look at your site
A 20-minute call, a live demo on your devices, then a pilot on one real site.