Push-to-talk for facility teams and engineers on call

Water under a pump at night, a tenant with no hot water, a contractor waiting for keys: the engineer on call, the cleaners and the control room sort it out on one channel, across all your buildings.

  1. Pump room, Building B: Building B pump room: water on the floor
  2. Control room: Engineer Two, water in the Building B pump room. You're nearest, can you look?
  3. Duty engineer: On my way. Ten minutes.
  4. Duty engineer: Pump 2 is leaking at the seal. Valves shut, water round the base.
  5. Control room: The electrician is in Building A. I've asked him to isolate pump 2.
  6. Electrician: Electrician. Pump two is off at the panel. Pump one carries the pressure.
  7. Control room: Thanks. Plumber booked for 8:00, the cleaners dry the floor first.

How PRIVOX helps

  • Pump room, Building BWater detected
    Indoor21.4 °C
    MainsOn

    The pump room reports a leak

    A floor sensor finds water and alerts the duty engineers' phones and the console once. A sensor that goes quiet alerts too.

  • DUTY ENGINEERS4 online
    ENG-2 · TALKING

    Talk with a hand on the valve

    A rugged radio with a hardware key: the engineer talks with gloves on while the other hand shuts the valve.

  • ptt.privox.tech
    DUTY ENGINEERSON AIR
    CLEANING3 online
    GENERAL2 online

    Wake the right person

    The console shows who is on the channel, who is asleep but reachable, and whose phone is off. One call rings the plumber.

  • Building B pump room: water under pump 2.

    ELEC-1 · now

    The fault in a photo

    The engineer posts a photo of the leaking seal. The plumber sees it before setting off, and it stays on the server.

Try it on the radio

The same interface, set up the way it could look for you: your channels, your callsigns, your sensor.

PTT
Inrico T320 — PRIVOX PTT
ptt.privox.tech/app

How we adapt to you

  • Groups by building and by service

    Engineers, cleaners and managers per building, or one night duty group for every address in the district.

  • Limits for each room

    A pump room, an archive and a boiler room each get their own limits. Each sensor alerts the group that acts on it.

  • Contractors for the length of the job

    A lift or plumbing firm gets access that ends with the job. New cleaners join by scanning a QR card.

What we can add

  • Who has taken the alarm

    We add acknowledgement: an alarm waits until one engineer accepts it, then moves to the deputy if nobody does in time.

  • Work orders in your CMMS

    We connect your CMMS or ticket system: the alarm, the photos and the closing note arrive there as one work order.

  • Quiet nights, a morning summary

    We set up a night mode: only what needs a person rings a phone, the rest waits in a summary for the morning meeting.

Let's look at your site

A 20-minute call, a live demo on your devices, then a pilot on one real site.

or write to eugene@privox.tech