One channel for the coordinator and caregivers on rounds
A door that won't open, a visit running over, a colleague off sick: one press reaches the coordinator, and the coordinator reaches the whole district. Your care system stays the record.
- Caregiver: At my ten o'clock. Rang twice and knocked, no answer.
- Coordinator: Copy. I'm calling her landline, please wait two minutes.
- Coordinator: She's coming. The TV was loud, she didn't hear the bell.
- Caregiver: I'm in. Starting the visit.
- Coordinator: Noted on her card: long ring, then I call.
- Caregiver: Pharmacy is out of her prescription until Thursday.
- Coordinator: Don't take a substitute. I'll tell her daughter and add it to Thursday.
How PRIVOX helps
- CARE-4 · TALKING
A word without a phone call
A caregiver at a closed door presses once. The coordinator answers from the browser without leaving the plan.
- DISPATCH-1CoordinatorCARE-2ON AIRCARE-6REACHABLE
Cover in one question
The coordinator asks the whole district once. The first caregiver who is free answers on the channel.
- GROUP CALLWEST DISTRICTCARE-2JOINEDCARE-6WAKING…CARE-4RINGING
Wake the backup team
A group call rings every phone in the backup team, even with the app closed.
- Leak sensor, flat 12WaterIndoor21.4 °CMainsOn
The flat reports a leak
A leak sensor under the client's sink alerts the district channel, and the nearest caregiver goes to check.
Try it on the radio
The same interface, set up the way it could look for you: your channels, your callsigns, your sensor.

How we adapt to you
A channel per district and shift
Each district, the evening shift and the backup team get their own channel. The coordinator hears them all.
First names and visit times
Channels carry first names and times. Addresses, door codes and care notes stay in your care system.
QR access for temporary staff
Students and temps join with a personal QR card. The account ends on its own date.
What we can add
A link to your care system
Visits come from your care system and changes go back to it, so nothing is typed twice.
Accept a visit with one press
The caregiver who takes a visit confirms it. If no one does in time, the request moves to the next person.
Shift start and end
An explicit start and end of shift on the phone, so the coordinator sees who has actually started.
Let's look at your site
A 20-minute call, a live demo on your devices, then a pilot on one real site.