One channel for the coordinator and caregivers on rounds

A door that won't open, a visit running over, a colleague off sick: one press reaches the coordinator, and the coordinator reaches the whole district. Your care system stays the record.

  1. Caregiver: At my ten o'clock. Rang twice and knocked, no answer.
  2. Coordinator: Copy. I'm calling her landline, please wait two minutes.
  3. Coordinator: She's coming. The TV was loud, she didn't hear the bell.
  4. Caregiver: I'm in. Starting the visit.
  5. Coordinator: Noted on her card: long ring, then I call.
  6. Caregiver: Pharmacy is out of her prescription until Thursday.
  7. Coordinator: Don't take a substitute. I'll tell her daughter and add it to Thursday.

How PRIVOX helps

  • WEST DISTRICT4 online
    CARE-4 · TALKING

    A word without a phone call

    A caregiver at a closed door presses once. The coordinator answers from the browser without leaving the plan.

  • DISPATCH-1Coordinator
    CARE-2ON AIR
    CARE-6REACHABLE

    Cover in one question

    The coordinator asks the whole district once. The first caregiver who is free answers on the channel.

  • GROUP CALLWEST DISTRICT
    CARE-2JOINED
    CARE-6WAKING…
    CARE-4RINGING

    Wake the backup team

    A group call rings every phone in the backup team, even with the app closed.

  • Leak sensor, flat 12Water
    Indoor21.4 °C
    MainsOn

    The flat reports a leak

    A leak sensor under the client's sink alerts the district channel, and the nearest caregiver goes to check.

Try it on the radio

The same interface, set up the way it could look for you: your channels, your callsigns, your sensor.

PTT
Inrico T320 — PRIVOX PTT
ptt.privox.tech/app

How we adapt to you

  • A channel per district and shift

    Each district, the evening shift and the backup team get their own channel. The coordinator hears them all.

  • First names and visit times

    Channels carry first names and times. Addresses, door codes and care notes stay in your care system.

  • QR access for temporary staff

    Students and temps join with a personal QR card. The account ends on its own date.

What we can add

  • A link to your care system

    Visits come from your care system and changes go back to it, so nothing is typed twice.

  • Accept a visit with one press

    The caregiver who takes a visit confirms it. If no one does in time, the request moves to the next person.

  • Shift start and end

    An explicit start and end of shift on the phone, so the coordinator sees who has actually started.

Let's look at your site

A 20-minute call, a live demo on your devices, then a pilot on one real site.

or write to eugene@privox.tech