PRIVOXDemo

Push-to-talk for reception, housekeeping and maintenance

A guest arrives two hours early, the tap in his room drips, the laundry floor is wet before the linen run: reception, housekeeping and maintenance sort it out by voice, quietly and away from guests.

Try it on the radio
  1. Laundry, basement: Laundry, basement: water on the floor
  2. Duty manager: Engineer One, the laundry sensor shows water. The linen run is at eleven.
  3. Engineer: On my way down. Two minutes.
  4. Engineer: Water from under washer two, running to the drain.
  5. Engineer: The inlet hose came loose. Water's off, I'm refitting it now.
  6. Housekeeping: Housekeeping. We'll run the linen on the other machines.
  7. Duty manager: Thank you both. The sensor shows dry, the linen run stays at eleven.

How PRIVOX helps

  • Laundry, basementWater
    Indoor21.4 °C
    MainsOn

    The laundry reports a leak

    A leak sensor by the washers alerts the maintenance channel and wakes the engineer's phone. The duty manager sees it on the console.

  • ptt.privox.tech
    MAINTENANCEON AIR
    HOUSEKEEPING3 online
    DUTY MANAGERS2 online

    Each service has its own channel

    Maintenance, housekeeping and the duty managers each have a channel. The duty manager talks into any of them without joining.

  • DISPATCH-1The tap in 214 is being fixed. In ten minutes you can give the guest h
    0:06

    Quiet when a guest is at the desk

    Reception types a short message or makes a private call instead of talking on the open channel in front of the guest.

  • SOS
    FROM ENG-1ALL GROUPS · CONSOLE

    SOS for staff working alone

    A housekeeper alone on a floor or the night porter at the desk presses SOS. It reaches the whole hotel, past every channel.

Try it on the radio

The same interface, set up the way it could look for you: your channels, your callsigns, your sensor.

PTT
Inrico T320 — PRIVOX PTT
ptt.privox.tech/app

How we adapt to you

  • A sister hotel, its own channels

    A second building or a hotel in another town gets its own channels. The duty manager sees every property on one console.

  • Trainees listen first

    For their first weeks, new staff hear the channel but don't talk on it. They write in the chat without sharing their location.

  • Guest talk stays in-house

    We install the server in your hotel, so talk about guests stays in your own network. Or we host it for you.

What we can add

  • Who took the request

    A job from the desk waits until a named engineer accepts it. If nobody does in time, it goes to the chief engineer.

  • Live translation on the channel

    Staff who speak different languages hear each other in their own: Latvian, Russian, English and Ukrainian.

  • Jobs into your maintenance system

    A request said on air or typed in the chat becomes a ticket in the CMMS you already use.

Let's look at your site

A 20-minute call, a live demo on your devices, then a pilot on one real site.

or write to eugene@privox.tech